Terms of use

1. Who we are

The Monkey Tribe is a mountain-guiding business in Serbia run by Branko ("we"). By creating an account or signing up for a hike, you accept these terms and our privacy policy.

2. Your account

• You need to be 18 or older to create an account. Younger hikers can come along with a parent or guardian, agreed with the guide beforehand.
• Give real details and keep them current. On the day, your guide relies on your phone, allergies and emergency contact.
• One account per person. Keep your password to yourself; you're responsible for what happens under your account.
• You can delete your account at any time in Settings. Upcoming walks are cancelled with the usual rules (inside 48 hours the transport advance is kept).

3. Signing up for a hike

• Your spot is confirmed when the site says you're in and you get a confirmation email.
• Seats depend on the cars (carpool) or the bus. If you say you'll drive, other people's seats depend on yours, so only offer seats you'll really bring.
• When a hike is full you can join the waitlist. Spots are offered in order; an offer holds a seat for 12 hours, then passes to the next person.
• If a driver drops out and there aren't enough seats, we never remove a confirmed walker automatically. We sort it out with you; the most recent riders may move to the top of the waitlist.
• Hikes are released in batches, and we can't guarantee a spot on any particular date.

4. Prices and payment

The price shown is the guiding fee plus the transport cost, in euros. Pay in cash on the day or by bank transfer in advance. We don't take card payments online. Staff mark payments by hand; if something looks wrong, tell us.

5. If you cancel

Cancelling is free until 48 hours before departure. Inside 48 hours, or if you don't show up, the advance (the transport cost) is forfeited, because the car or bus has already been counted on you. Cancel from the hike page or your profile.

6. If we cancel or change a hike

We may cancel or change a hike because of weather, safety, too few walkers, or the guide being unable to lead. If we cancel, you get back everything you paid: by transfer, in person, or as credit for another hike, your choice. If we change the date, time, meeting point or price, we email you, and you can cancel from the hike page.

7. Safety and risk

• Mountain hiking carries real risks: falls, weather, terrain, animals, cold, getting lost. By joining a hike you accept them.
• Pick hikes that match your fitness, bring the kit listed on How it works, and tell us about health conditions that matter.
• Follow the guide's instructions. The guide may change the route, turn back or ask someone to stop when safety requires it, and that call is final.
• We recommend personal accident or mountain-rescue insurance.
• Drivers are responsible for their own car, licence and insurance; carpooling is an arrangement between walkers.
• We aren't liable for loss or injury unless it's caused by our intent or gross negligence, or the law doesn't allow this limit.

8. How we behave

Respect the group, the guide, local people and the mountain: leave no trace, no harassment, and nothing that puts others at risk (including turning up drunk). We can refuse signups or close the accounts of people who break this.

9. Patches and credits

Patches are for fun, Hall of Shame included. Free-tour credits are given at our discretion, have no cash value, can't be transferred, and may be corrected if given by mistake.

10. The site

We keep the site running as well as we can, but we can't promise it's always available or error-free. Emails are a convenience; the hike page always has the latest information. Photos you upload stay yours, and you let us show them on the site.

11. Changes and law

We may update these terms. The date at the top shows the current version, and we'll email you about important changes. These terms are governed by the law of the Republic of Serbia, and disputes go to the competent court in Serbia. Your mandatory consumer rights stay untouched.